Constructus

“From every mistake we must surely be learning…..” The Beatles    

A particular problem in my company has not been addressed and continually rears its ugly head. I know it’s there, it’s frustrates the heck out of me and it creates real problems with my team, its performance and costs us a lot money each time it happens.  But I don’t know where to start to … Read more

Our businesses have interactive relationships where team members rely on each other for information flow back and forth. Responsibility is direct obligation to watch and monitor the number or output. Owning a number or output is about accurately gathering and reporting information. So responsibility for and owning of information is different but equally important in … Read more

Some all-time favorite questions to ask an employee who is not being accountable would be: “Would it be acceptable for me to miss your paycheck this week ? How many times in the time you have worked here have I been late on your paycheck ? Never correct ? So is it fair to say … Read more

Sometimes we charge our employees with a responsibility.  Many times we do not realize, they are unclear about their responsibility or how to fulfill that responsibility. Sometimes we quickly determine they don’t care or they are not capable. We then escalate to they are not accountable, and they don’t care when they fail to meet … Read more

The word accountability is thrown around a lot at our companies. What does it mean and what do we mean when we use it.  Accountability; is an obligation or willingness to accept responsibility. Two suggestions on how to improve accountability at your company Read the above definition to the person you want to be accountable … Read more